The Perfection Fallacy and How It Holds Us Back

The Perfection Fallacy and How It Holds Us Back

Winston Churchill, perhaps one of the greatest leaders of all times, continues to be a leadership muse for me.  There are a number of highly regarded people writing books and blogs about leadership, often suggesting that following their formulaic approach ultimately...
How Do I Get People Focused on a Model of Excellence?

How Do I Get People Focused on a Model of Excellence?

If you want people to focus, you have to give a clear picture of what you want to have happen.  Business is a funny animal.  Sometimes we start out building a racehorse, and we wind up with a camel that can be more stubborn than a mule.  All three are useful; all have...
How Do I Get People Focused on a Model of Excellence?

Business Processes and Reputation: Is There a Connection?

A client and I were walking back to my car when she asked “When should we start to get concerned about our business reputation?”  After a few seconds of thought, I answered “Well, if you wait until you have one, it could be too late.  So I suppose the best time to be...
How Do I Get People Focused on a Model of Excellence?

When Is the Best Time to Begin Succession Planning?

Several years ago I was stuck in a “I should have started sooner” situation.  After listening to my laments, a friend asked me a simple question that seemed completely unrelated to my challenge:  “When is the best time to plant an oak tree?”  he asked.  I shook my...